Right of withdrawal
Withdrawal instructions
Valid since 1 March 2024
Right of withdrawal
As a user, you have the right to withdraw from the contract concluded with us for our brokerage services within 14 days, without giving any reason, in text form (for example by letter or e-mail). You may use the attached model withdrawal form for this purpose, although its use is not mandatory. The period begins once you have received these withdrawal instructions, but not before the day on which the contract was concluded.
To meet the withdrawal deadline, it is sufficient that you send your notice of withdrawal before the period expires, to
DTC Healthtech Solution Limited
1st Floor, Behan House, 10 Mount Street Lower,
Dublin, D02 HT71, Ireland
E-mail: support@solean.com
These withdrawal instructions apply only to the brokerage contract concluded between you and DTC. Withdrawal from the contracts brokered by DTC is governed by the relevant provisions of your respective contracting party.
Expiry of the right of withdrawal
By submitting your offer to conclude a contract with DTC for the brokerage of contracts with DTC's respective cooperation partners, you expressly agree that DTC shall begin performing the service before the withdrawal period expires, and you acknowledge that your right of withdrawal thereby expires once the respective service has been fully performed.
For the contract covering DTC's brokerage services, the right of withdrawal expires upon conclusion of the brokered contractual relationship with the respective cooperation partner, that is, upon dispatch of the ordered medicinal product, self-test, food supplement or cosmetic product.
Consequences of withdrawal
If you withdraw from the brokerage contract with DTC, we shall reimburse to you all payments we have received from you, including the costs of delivery, without undue delay and no later than fourteen days from the day on which we received notice of your withdrawal from the contract. For this reimbursement we shall use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this reimbursement.
Compensation for value
If you requested that DTC begin performing the services during the withdrawal period, you shall pay us an amount which is in proportion to what has already been provided up to the time you inform us of the exercise of the right of withdrawal in respect of this contract, compared with the full coverage of the services provided for in the contract.
(b) You may use the following model withdrawal form to declare your withdrawal.
Model withdrawal form
If you wish to withdraw from the contract, please complete this form and
return it to us.
To
DTC Healthtech Solution Limited
1st Floor, Behan House, 10 Mount Street Lower, D02 HT71, Dublin, Ireland
E-mail: support@solean.com
I/We (*) hereby give notice
that I/we (*) withdraw from the contract concluded by me/us (*) for
the provision of the following service
Ordered on (*)/received on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if this form is notified on paper)
Date
__________
(*) Delete as appropriate.
– End of the withdrawal instructions –